PRIVACY POLICY

Effective Date: 02/16/2025

Sugar Bliss Bakery (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of personal information when you interact with us:

  • Personal Identifiable Information (PII): Name, email address, phone number, shipping address, and billing details.
  • Order Information: Details related to purchases, including product selection and transaction history.
  • Payment Information: Processed securely through third-party payment processors (we do not store payment details).
  • Marketing Preferences: Your subscription to our email list and preferences for promotional communications.
  • Cookies & Analytics: Information about website usage, such as IP address, browser type, and pages visited (collected through cookies and analytics tools).

2. How We Use Your Information

We use the information we collect to:
✔ Process and fulfill orders, including payment and delivery.
✔ Communicate with you about orders, promotions, and updates.
✔ Improve our products, services, and website experience.
✔ Comply with legal obligations and fraud prevention measures.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share information with trusted third parties in the following cases:

  • Service Providers: Shipping carriers, payment processors, and email marketing platforms (used solely for order fulfillment and communication).
  • Legal Compliance: If required by law, court order, or to protect our business rights.

4. Your Rights & Choices

You have the right to:

  • Access & Update Information: Request access to the personal data we have about you.
  • Opt-Out of Marketing: Unsubscribe from emails at any time using the link in our emails.
  • Cookie Preferences: Manage cookie settings through your browser.

To request changes or removal of your data, please contact us at [your contact email].

5. Data Security

We implement appropriate security measures to protect your personal information. While we strive to use industry best practices, no method of transmission is 100% secure.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies or practices.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

📧 Email: hello@sugarblissbakery.ca
📍 Business Address: 6 Hardale Crescent, Hamilton, ON, CA dedication.